(UPDATE: Added text of Patty Marks’ e-mail to the ec_biz loop on 2/16/2015 emphasizing their redundant backups. Also added another screenshot from a different reader who was also told to include a receipt.) This is the reply a customer received
Ellora’s Cave: Customers can get books back by e-mailing. #notchilled
(NOTE: I’ve updated at the bottom, including a screencap one reader received. EC admits they are missing records for THREE YEARS. Follow-up post, including text of Patty Marks’ email to the ec_biz loop emphasizing they have redundant backups is HERE.)
Update on the Ellora’s Cave vs Dear Author lawsuit. #notchilled
Courtney Milan has posted a FANTABULOUS and amazeballs recap of the recent filings in the EC v DA case, including plain-English summations of evidentiary filings posted in the past couple of days. And, yeah, an Ebola footnote reference even.