Ellora’s Cave: Correction, maybe you CAN’T get your books back… #notchilled

(UPDATE: Added text of Patty Marks’ e-mail to the ec_biz loop on 2/16/2015 emphasizing their redundant backups. Also added another screenshot from a different reader who was also told to include a receipt.) This is the reply a customer received today after e-mailing Ellora’s Cave about getting their ebooks. Keep in mind this is a … Read More

Ellora’s Cave: Customers can get books back by e-mailing. #notchilled

(NOTE: I’ve updated at the bottom, including a screencap one reader received. EC admits they are missing records for THREE YEARS. Follow-up post, including text of Patty Marks’ email to the ec_biz loop emphasizing they have redundant backups is HERE.) Good news! According to someone who posted on the #notchilled Twitter hashtag conversation thread¬†(who also … Read More

Update on the Ellora’s Cave vs Dear Author lawsuit. #notchilled

Courtney Milan has posted a FANTABULOUS and amazeballs recap of the recent filings in the EC v DA case, including plain-English summations of evidentiary filings posted in the past couple of days. And, yeah, an Ebola footnote reference even. LOL (That can’t be coincidental LOL.) http://www.courtneymilan.com/ramblings/2014/10/22/the-exciting-world-of-the-tro-notchilled/

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